Last few years have been filled with an array of both challenges and victories. Every year is different but 2020 has been filled with more change than normal. Thank you for trusting us and enduring these challenges with Ambassador Hotel. No matter what the economic climate has been, we have persevered together as a team and came out stronger. Ambassador Hotel will at every opportunity go the extra mile to satisfy customers, hence providing Quarantine Facilities during the pandemic. Often we find our greatest triumphs in the most remarkable places.

Dear Valued Customers

We hope you; your family and colleagues are in good health.

Ambassador Hotel Hargeisa appreciates that magnitude of the COVID-19 virus and the impact on life therefore have not been complacent about responding to this crisis. Ambassador is exceedingly committed to the security and safety of all our clients and that of our staff thus, based on comprehensive guidance from UN-WHO, Somaliland Ministry of Health IFC food safety and National Preparedness Committee, we have formulated the attached guidelines to which we must all adhere effective immediately in planning & preparing for COVID-19. We en-devour to abide by these guidelines to ensure prevention of spread of the virus. These include and not limited to

  • Commitment to enhanced safety
  • Training of staff
  • Supply of PPE kits
  • Daily screening & monitoring of all staff in prominent locations of the hotel
  • Screening and monitoring of customers
  • Provision of sanitisers
  • Signs and instructions across the hotel – reminders – washing hands etc…
  • Regular webinars from various sources such as TripAdvisor, Africa Hotel Investment Forum, IFC, showcasing traveler safety and food safety to build trust and confidence of customers.


Ambassador Hotel management and staff have been working assiduously to carry out through spring cleans and spraying of all our facilities. In these challenging times we are delighted to inform that are now able to assist and offer limited quarantine facilities to our existing customers to use the self-contained apartments with the strict and mandatory procedures attached.

Kind regards

Everyone has a role to play in getting ready and staying healthy.  Remember – WASH. COVER. AVOID. CLEAN.